Privacy Policy

This privacy policy explains the type, scope and purpose of the processing of personal data within our online offering and the associated websites, functions and content as well as external online presences, such as our social media profiles. With regard to the terms used, such as "personal data" or their "processing", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

 

The responsible body

The controller within the meaning of the data protection laws (Art. 4 (7) GDPR) is

Oryx Solutions GmbH

Heinrich-Heine-Str. 26

34346 Hann. Münden

Phone: +49-5541-9088913

E-mail: info@oryxsolutions.de

 

Data Protection Officer

Stephan De Bondt

Sommerweg 16

34329 Nieste

Phone: +49-5601-806874

E-mail: datenschutzbeauftragter@oryxsolutions.de

 

Type of data processed

We process the following categories of data

- Inventory data (e.g., names, addresses)

- Contact data (e.g., e-mail, telephone numbers)

- Content data (e.g., text entries, photographs, videos)

- Usage data (e.g., websites visited, interest in content, access times)

- Meta/communication data (e.g., device information, IP addresses)

Purpose of the processing

- Provision of the online offer, its contents and functions

- Provision of contractual services, service and customer care

- Answering contact enquiries and communicating with users

- Marketing, advertising and market research

 

Legal basis for data processing

In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing. If the legal basis is not stated in the privacy policy, the following applies The legal basis for obtaining consent is Art. 6 para. 1 sentence 1 lit. a and Art. 7 GDPR, the legal basis for processing to fulfil our services and implement contractual measures and respond to enquiries is Art. 6 para. 1 sentence 1 lit. b GDPR, the legal basis for processing to fulfil our legal obligations is Art. 6 para. 1 sentence 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 para. 1 sentence 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 sentence 1 lit. d GDPR serves as the legal basis.


Disclosure of personal data to third parties and processors

If we disclose data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the transfer of data to third parties, such as payment service providers, is necessary for contract fulfilment pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR), you have given your consent, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.). If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.

Data transfer to third countries

If we process data using the services of third parties outside the European Union or the European Economic Area, they must fulfil the special requirements of Art. 44 et seq. GDPR must be fulfilled. This means that the processing takes place on the basis of special guarantees, such as the officially recognised determination by the EU Commission of a level of data protection corresponding to the EU or compliance with officially recognised special contractual obligations, the so-called "standard contractual clauses". Insofar as we obtain your express consent to the transfer of data to the USA due to the ineffectiveness of the so-called "Privacy Shield", in accordance with Art. 49 para. 1 sentence 1 lit. a) GDPR, we would like to point out the risk of secret access by US authorities and the use of the data for surveillance purposes, possibly without legal remedies for EU citizens.

Deletion of data

The data processed by us will be deleted or its processing restricted in accordance with Art. 17 and Art. 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons or for data that must be retained for evidence purposes.

This includes, for example, commercial law obligations to retain business letters in accordance with Section 257 (1) HGB (6 years) and tax law obligations to retain documents in accordance with Section 147 (1) AO (10 years). If the prescribed retention period expires, your data will be blocked or deleted unless storage is still necessary for the conclusion or fulfilment of a contract.

 

Existence of automated decision-making

We do not use automated decision-making or profiling.

Online payment provider

Billing takes place when paying by "Paypal" via PayPal (Europe) S.àr.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, Web: paypal.de, https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Hereinafter referred to as "payment provider". The payment providers collect, store and process your usage and billing data to determine and bill you for the service you have used. The data entered with the payment providers will only be processed and stored by them. If the payment providers cannot collect the usage fees or can only collect them in part or if the payment providers fail to do so due to a complaint from you, the usage data will be forwarded by the payment providers to the controller and, if necessary, blocked by the controller. The same applies if, for example, a credit card company reverses a transaction at the expense of the controller.
The legal basis is Art. 6 para. 1 sentence 1 lit. b) GDPR, as the processing is necessary for the fulfilment of a contract by the controller. In addition, external payment providers are used on the basis of Art. 6 para. 1 sentence 1 lit. f) GDPR for the legitimate interests of the controller in order to be able to offer you the most secure, simple and diverse payment options possible. With regard to the storage period, cancellation, information and data subject rights, we refer to the above data protection declarations of the payment providers.

Cookies

Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online service. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes their browser. The content of a shopping basket in an online shop or a login status, for example, can be stored in such a cookie. "Permanent" or "persistent" cookies are cookies that remain stored even after the browser is closed. For example, the login status can be saved if the user visits the website after several days. The interests of users can also be stored in such a cookie and used for reach measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the controller who operates the online service (otherwise, if they are only the controller's cookies, they are referred to as "first-party cookies").

Objection and "opt-out": You can generally prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in your browser settings. However, this may restrict the functionality of our services. You can object to the use of cookies from third-party providers for advertising purposes via a so-called "opt-out" via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).

Here you can find information on deleting cookies by browser:

Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefoxloschen

Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-deletecookies

Chrome: https://support.google.com/chrome/answer/95647

Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac

Provision of our website and creation of log files

We collect data about every access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests within the meaning of Art. 6 para. 1 sentence 1 lit. f GDPR. The access data includes

- Name of the website accessed,

- the file,

- Date and time of access,

- amount of data transferred,

- Notification of successful retrieval,

- Browser type and version,

- the user's operating system,

- Referrer URL (the previously visited page),

- IP address

- and the requesting provider.

This data is not merged with other data sources.

Log file information is stored for security reasons (e.g. to investigate hacker attacks, misuse or fraud) for a maximum of 60 days and then deleted. Data whose further storage is required for evidentiary purposes is excluded from deletion until the respective incident has been finally clarified.

Contact via contact form / e-mail / telephone

When you contact us via the contact form, email or telephone, your details will be stored and processed by us for the purpose of processing the contact enquiry.

The processing of the data provided in your contact enquiry is based on our legitimate interest in the effective processing of the contact enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. If your contact request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

We will retain the data you send to us or collect via contact requests until you ask us to erase it, revoke your consent to its storage or the purpose for which it was stored no longer applies (e.g. after your request has been processed). Statutory retention periods remain unaffected.

You have the option of withdrawing your consent to the processing of personal data at any time in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. If you contact us by email, you can object to the storage of your personal data at any time.

Newsletter

If you would like to receive the newsletter offered on the website, you can subscribe with your voluntary consent by entering your e-mail address. Only this is mandatory. The provision of further data is voluntary and only serves the purpose of a personalised approach. We use the so-called "double opt-in procedure" for registration. After registering with your e-mail address, you will receive an e-mail from us with a confirmation link to confirm your registration. If you click on this confirmation link, your e-mail will be added to the newsletter mailing list and stored for the purpose of sending e-mails. If you do not click on the confirmation link within 24 hours, your registration data will be automatically deleted.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

Data protection for applications and in the application process

Applications that are sent to the controller electronically or by post are processed electronically or manually for the purpose of handling the application process.

We expressly point out that application documents with "special categories of personal data" according to Art. 9 GDPR (e.g. a photo that provides information about your ethnic origin, religion or marital status), with the exception of a possible severe disability, which you wish to disclose of your own free will, are undesirable. You should submit your application without this data. This will have no effect on your chances of being considered.

The legal basis for the processing is Art. 6 Para. 1 S.1 lit. b GDPR and § 26 BDSG New.

If an employment relationship is entered into with the applicant after completion of the application process, the applicant data will be stored in compliance with the relevant data protection regulations. If you are not offered a position after completion of the application process, your submitted letter of application including documents will be deleted 6 months after the rejection has been sent in order to be able to fulfil any claims and obligations to provide evidence under the AGG.

Registration on this website

You can register on our website in order to use additional functions on the site. We will only use the data you enter for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing that has already taken place remains unaffected by the cancellation.

The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

Google AdWords with conversion tracking

We use the "Google Ads with Conversion Tracking" service on our website (service provider: Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) to draw attention to our website on third-party websites by means of adverts.

When you click on a Google advert from us, a cookie is stored in your browser, which is valid for approximately 30 days. If you then visit our website, we and Google can use the cookie to analyse whether you have visited our website and which of our pages you have visited. Google compiles statistics on this. The data is also transferred to the USA and analysed there. If you are logged in with a Google account, AdWords can assign the data to your account. If you do not wish this to happen, you must log out before visiting our website. The data collected during conversion tracking is used to optimise, analyse and measure the success of our advertising and website.

If you have given your consent ("opt-in") for the processing of your personal data using "Google Ads with conversion tracking", Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.

You can object to or prevent the installation of cookies and thus their storage by Google in various ways at any time:


- You can disable cookies in your browser by selecting the "Do not accept cookies" setting, which also includes third-party cookies.

- You can deactivate conversion tracking directly on Google via the link https://adssettings.google.com, although this setting will only remain in place until you delete your cookies.

- You can deactivate the personalised ads of third-party providers participating in the "About Ads" advertising self-regulation initiative via the link https://optout.aboutads.info for US sites or for EU sites at http://www.youronlinechoices.com/de/praferenzmanagement/, whereby this setting will only remain in place until you delete all your cookies.

- You can permanently deactivate cookies by using a browser plug-in for Chrome, Firefox or InternetExplorer under the link https://support.google.com/ads/answer/7395996. This deactivation may mean that you will no longer be able to use all the functions of our website to their full extent.

Further information can be found in Google's privacy policy at

https://policies.google.com/privacy?hl=de&gl=de and

https://services.google.com/sitestats/de.html.

Google Analytics Remarketing - "Similar target groups"

We use the Google Analytics Remarketing - "Similar Audiences" application on our website (service provider: Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) to draw attention to our website on third-party websites and other Internet offers by means of adverts.

With the remarketing or "similar target groups" function in Ads, we can reach you there if you have already visited our website and address you with a suitable message via an advert. With remarketing, we can bring our previous visitors back to our website with a click. If you subsequently visit other websites or internet offers, we and Google can use the cookie to analyse whether you have already visited our website and display our adverts to you there too. Google compiles statistics on this. We do not know the full extent of the data processing. The data is also transferred to the USA and analysed there. According to Google, the data collected through remarketing is not merged with any personal data stored by Google, but is processed using a pseudonym. The data collected during remarketing is used to optimise and analyse our advertising and website.

If you have given your consent ("opt-in") for the processing of your personal data using "Google Ads with Conversion Tracking", Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.

You can object to or prevent the installation of cookies and thus the storage by Google in various ways at any time:
- You can disable cookies in your browser by selecting the "Do not accept cookies" setting, which also includes third-party cookies.

- You can deactivate conversion tracking directly on Google via the link https://adssettings.google.com, although this setting will only remain in place until you delete your cookies.

- You can deactivate the personalised ads of third-party providers participating in the "About Ads" advertising self-regulation initiative via the link https://optout.aboutads.info for US sites or for EU sites at http://www.youronlinechoices.com/de/praferenzmanagement/, whereby this setting will only remain in place until you delete all your cookies.

- You can permanently deactivate cookies by using a browser plug-in for Chrome, Firefox or InternetExplorer under the link https://support.google.com/ads/answer/7395996. This deactivation may mean that you will no longer be able to use all the functions of our website to their full extent.

Further information can be found in Google's privacy policy at

https://policies.google.com/privacy?hl=de&gl=de.

Matomo web analysis service

Our website uses the web analysis service / open source software "Matomo" to analyse and improve the use of our website.

The IP address, technical information about the browser and provider plus end device, location, interests and pages visited are recorded by Matomo. Matomo places cookies on your computer for the analysis. It is not possible to identify a specific person, as your IP address is anonymised immediately after processing and before storage. The anonymised data recorded is collected and stored on our servers in Germany for the purpose of marketing, analysing and optimising our website.

If you have given your consent ("opt-in") for the processing of your personal data by means of "tracking", then Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing for the above purposes in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR. In the case of services provided in connection with a contract, tracking and analysis of user behaviour is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR in order to be able to offer optimised services to fulfil the purpose of the contract with the information thus obtained.

You can object to the storage and analysis of this data by Matomo at any time
In this case, a so-called opt-out cookie is permanently stored in your browser, which causes Matomo not to collect any data for storage and analysis. However, if you delete this cookie intentionally or unintentionally, the objection to data storage and analysis will also be cancelled and can be renewed via the above-mentioned link.

Alternatively, most modern browsers have a so-called "Do Not Track" option, with which they inform websites not to track your user activities. Matomo respects this option. Further information can be found in Matomo's privacy policy at: https://matomo.org/privacy/.

Facebook

We have integrated plug-ins from the social network Facebook.com (service provider: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). You can recognise these by the Facebook logo "f".

If you voluntarily activate the Facebook plug-in, a connection is established from your browser to the Facebook servers. Facebook receives the information, including your IP address, that you have accessed our website and transmits this information to Facebook servers in the USA, where it is stored. If you are logged into your Facebook account, Facebook can assign this information to your account. When using the functions of the plug-in, e.g. clicking the "Like" button, this information is also transmitted from your browser to the Facebook servers in the USA and stored there and displayed in your Facebook profile and possibly with your friends.

The purpose and scope of the data collection and its further processing and use by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/. You can manage and object to the use of your profile data for advertising purposes on Facebook here: https://www.facebook.com/ads/preferences/.


If you log out of Facebook before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Facebook when the plug-in is activated.

Agreement on joint processing of personal data on Facebook pages (Art. 26 GDPR):

https://www.facebook.com/legal/terms/page_controller_addendum,

Data protection information for Facebook pages:

https://www.facebook.com/legal/terms/information_about_page_insights_data.

Instagram

We have integrated plug-ins from the social network Instagram on our website (service provider: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). You can recognise these by the Instagram logo in the form of a square camera.

If you voluntarily activate the plug-in, a connection is established from your browser to the Instagram servers. Instagram receives the information, including your IP address, that you have visited our site and transmits the information to Instagram servers in the USA, where this information is stored. If you are logged into your Instagram account, Instagram can assign this information to your account and thus share the content of our pages on your Instagram account, save it and, if necessary, show it to your friends there. We have no knowledge of the exact content of the transmitted data, its use and storage duration by Instagram.

If you log out of Instagram before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Instagram when the plug-in is activated.

You can find further information in Instagram's privacy policy at: https://help.instagram.com/519522125107875, objection: https://help.instagram.com/contact/186020218683230; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum .

YouTube

We have integrated plug-ins from youtube.com on our website (service provider: YouTube belongs to Google Ireland Limited, registration no.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland). You can recognise these by the YouTube logo.

If you voluntarily activate the plug-in, a connection is established from your browser to the Google servers. Google receives the information, including your IP address, that you have visited our site and transmits the information to Google servers in the USA, where this information is stored. If you are logged into your Google account, Google can assign this information to your account and thus share the content of our pages on your Google account, save it and, if necessary, show it to your friends there. We have no knowledge of the exact content of the transmitted data, its use and storage duration by Google.

If you log out of Google before visiting our website and delete your cookies, no data about your visit to our website will be assigned to your profile on Google when the plug-in is activated.

You have the right to object to the creation of user profiles by Google. Therefore, please contact Google directly via the privacy policy below. You can opt out of advertising cookies in your Google account here: https://adssettings.google.com/authenticated.
You can find more information on the use of Google cookies and their advertising technologies, storage duration, anonymisation, location data, how they work and your rights in YouTube's terms of use at https://www.youtube.com/t/terms and in Google's privacy policy for advertising at https://policies.google.com/technologies/ads. Google's general privacy policy: https://policies.google.com/privacy.

Rights of the data subject

Right to object to or revoke the processing of your data If you have given your consent to the processing of your data (Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a) GDPR), you can revoke this consent at any time in accordance with Art. 7 para. 3 GDPR. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us.

Insofar as we base the processing of your personal data on the balancing of interests (Art. 6 para. 1 sentence 1 lit. f GDPR), you can object to the processing. This is the case if, in particular, the processing is not necessary for the fulfilment of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the contact details above. Right to information
You have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected directly from you.

Right to rectification

You have a right to rectification of inaccurate data or completion of correct data in accordance with Art. 16 GDPR.

Right to erasure

You have the right to erasure of your data stored by us in accordance with Art. 17 GDPR, unless statutory or contractual retention periods or other statutory obligations or rights to further storage prevent this.

Right to restriction

You have the right to request the restriction of the processing of your personal data if one of the conditions in Art. 18 para. 1 lit. a to d GDPR is met:

- If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead

- the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or

- if you have objected to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons.

Right to data portability

You have a right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, commonly used and machine-readable format or request that it be transferred to another controller.

Right to lodge a complaint

You can lodge a complaint with a supervisory authority at any time, e.g. with the competent supervisory authority in the federal state of your place of residence or with the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_linksnode.html.

Data security

We have taken appropriate technical and organizational security measures to protect all personal data that is transmitted to us and to ensure that we and our external service providers comply with data protection regulations. Therefore, among other things, all data between your browser and our server is transmitted in encrypted form via a secure SSL connection.

 

 

 

 

 

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